I have been going to the UW Physicians clinic in Issaquah for years, and honestly I have never had a problem. Until now.

I don't know if this is a recent occurrence or has been a constant problem because I hardly ever go to the doctor. But last Tuesday I suddenly had a need for the system, and it failed me. Thursday, 2 days after my little accident, I was running out of pain medication and there was no improvement from the pain in my chest. My head and shoulder are getting better but my chest, where the ribs meet the breastbone just seems to be getting worse. I went into the doctor and they decided to do some more x-rays and whatnot and give me a prescription for more pain medicine and some anti-inflammatory meds in addition. Fair enough, but when the x-ray tech came to get me and take me into the x-ray room, is when things started to seem a bit off.

I had gotten x-rays at this very same office in the past, and the tech seemed fairly knowledgeable I was getting a chest x-ray to check my lungs since I was in for a sinus infection. They got me prepped, including the shield around my lower extremities etc, and I was in and out of the x-ray department fairly quickly. This time however, the tech seemed to be fumbling their way through the whole process. First of all I didn't get the shielded apron for my lower extremities which should of been my first clue that something was wrong. Secondly, the tech didn't seem to know how to properly load the film into the holder that I was standing next to, even mumbling to themselves the whole time. I believe that they even took one exposure wrong as I got 3 exposures to the x-ray machine, but only saw 2 completely developed x-rays which later I found out were taken with the WRONG film from a different tech who called me wanting me to come in for another set of properly exposed x-rays How much radiation exposure do I need to get for all this?

After all that I go down to the Walgreens near my place to pick up my prescriptions, only to find out that they never got them from the doctor. I decided that maybe that UW Physicians was using some kind of automated fax system to send them out and they were just queued for delivery behind some others, and I would check back later. The next day I find they still have not received the prescription, so I called UW Physicians back, and they had NO clue what was going on. Upon further investigation I found that they sent the prescription for the pain killer and anti-inflammatory to my mail order pharmacy provider, along with my renewal for my allergy medications, something I specifically told them NOT to do and confirmed SEVERAL times with the doctor. I even had the doctor reiterate in their own words that my allergy meds would go to my mail order pharmacy and that the other two would go to the Walgreens, so I don't think the doctor was at fault. Whoever is faxing those prescriptions out over at UW Physicians better get flogged for this.

As it stands now, I raised enough hell at UW before they closed to get someone to fax at least the pain med prescription to Walgreens so I can get some relief, but they were supposed to fax the anti-inflammatory as well. So after all is said and done, I think its time to look for a new clinic for my medical insurance money to go to. Anyone have any suggestions in the Issaquah area? I currently have an appointment to go back to the UW clinic Monday morning for a follow up because of the fact I think I either cracked or dislocated a rib(is it possible to dislocate a rib?), which hurts a lot.